Built for restaurants · Australia

Never miss a restaurant booking call again.

Nuwa answers calls during service, takes bookings, handles common questions, and keeps your ordering, POS and customer data in one dashboard.

Friday service5:00–10:00 PM
Calls answered23 / 23
Bookings taken11
Orders processed184
Handed to staff2

Illustrative service night. Onboarding starts with your venue details.

Built in AustraliaLocal support teamFlat POS platform feeOne dashboard for every channel

Products

Start with the pain you feel today. Add more when you're ready.

Each product works on its own. Together they share menu, order, payment and customer data, so your team avoids duplicate setup, disconnected tools and surprise add-on modules.

Marketplace app

A customer-facing channel for discovery, ordering, and re-ordering across participating venues.

Available

All-in-one POS

QR code ordering, payments, order tracking, and kitchen display in one operating system with a flat POS platform fee.

Flat fee

Self-serve kiosk

Counter ordering for busy periods that flows into the same menu and kitchen system.

Available

AI Receptionist

Answers calls when staff are busy, handles bookings, and escalates anything complex.

Early access

AI Receptionist

The phone rings during the dinner rush. Nuwa picks up.

A missed call is usually a missed booking. Nuwa handles the predictable calls, so staff stay focused on guests in the room and only step in when a person is needed.

  • Bookings

    Takes, changes and cancels reservations against your live availability, then confirms by SMS.

  • Questions

    Answers the daily repeats — hours, parking, dietaries, group sizes — from your own venue details.

  • Handover

    Knows its limits. Complaints and anything unusual get passed to staff with a summary of the call.

  • Local

    Built for Australian venues — local numbers, accents handled well, and AU privacy practices.

Friday service5:00–10:00 PM
Calls answered23 / 23
Bookings taken11
Changes & cancellations4
Handed to staff2

Illustrative service night. Merchant onboarding starts with your venue details.

Live test

Call the AI receptionist, then see the booking land.

Ring the demo line and make a reservation with the AI receptionist. Then pull up that day's bookings here and watch yours appear — customer numbers part-masked for privacy.

Demo booking line
02 9538 ••••

The last four digits will be revealed on click.

Today's bookings

Why Nuwa

Built around the moments most restaurant software misses.

Most platforms start once a customer is already ordering or booking online. Nuwa helps capture the phone call, reduce staff interruptions, and keep the rest of the operation connected.

Missed calls

Booking demand should not vanish during service.

Nuwa answers when staff are busy, takes standard reservations, and sends unusual requests to your team with context.

Staff focus

Keep front-of-house focused on guests already seated.

Common questions about hours, dietaries, parking, groups and booking changes are handled before they interrupt the floor.

Flat POS fee

One POS platform fee, not a stack of feature charges.

QR ordering, payments, order tracking and kitchen display are packaged together, so venues are not forced to pay separately for every core POS module.

Local fit

Australian restaurant workflows, numbers and support.

Nuwa is built for local venues, with AU privacy practices, local onboarding and handover rules your staff can trust.

Disconnected tools

One menu and customer record across channels.

Phone bookings, ordering, kiosks and marketplace activity can share the same operating data instead of creating duplicate admin.

Competitors

POS and booking tools solve only part of the problem.

Online booking widgets do not answer the phone. Generic receptionists do not understand restaurant service. Nuwa combines both sides.

Venue walkthrough

See where Nuwa fits in your restaurant.

Send through your venue details and the Nuwa team will prepare a short walkthrough around your current pain points.

We use this information to tailor the next step, including your venue profile, contact details, POS needs and AI receptionist setup.

Venue details~2 min
Areas of interest

Up to 10 photos or documents. 10 MB each, 20 MB total.

About Nuwa

Built by people who understand both technology and operations.

Nuwa Technology is an Australian product company focused on helping restaurants build stronger relationships with their customers and operate more efficiently.

Our team brings years of experience delivering AI-enabled applications, cloud-native platforms, and enterprise integrations. Today, that experience is focused on one mission: building a modern commerce platform for restaurants.